These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (the “User”) and AstroGanesh, a provider of astrology services through its website and mobile application (the “Platform”). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue using our services immediately.
• Welcome to AstroGanesh! We provide a platform where users can interact with astrologers, receive personalized astrology reports, and access astrological services such as horoscopes, birth charts, and consultations. These Terms govern the use of our platform and the relationship between you andAstroGanesh.
• “We,” “Us,” “Our”: Refers to AstroGanesh and its affiliated entities.
• “User”: Refers to any individual accessing and using AstroGanesh services.
• “Astrologer”: Refers to independent professionals offering astrology consultations through AstroGanesh.
• AstroGanesh provides users with access to astrology services through various formats including chat, phone, and video consultations, along with daily horoscopes and personalized reports. The astrologers providing these services are independent contractors and not employees of AstroGanesh.
By accessing and using the AstroGanesh platform, you expressly:
• Agree to provide accurate and current information during registration and maintain the accuracy of such information at all times.
• Consent to the collection, use, and sharing of your data as per our Privacy Policy.
• Acknowledge that you are at least 18 years old or have the supervision and consent of a legal guardian to use the platform.
All content provided on the AstroGanesh website, including but not limited to text, graphics, logos, images, software, and videos, is owned by or licensed to AstroGanesh. Unauthorized use of this content, including copying, reproduction, or distribution without written permission, is strictly prohibited.
• Intellectual Property: All trademarks, service marks, logos, and other proprietary materials displayed on the site are the intellectual property of AstroGanesh or third-party licensors. No license or rights are granted to users to use any such materials without the express written permission of AstroGanesh.
By using AstroGanesh, you agree to:
• Use the platform in a lawful manner and comply with all applicable laws and regulations.
• Not use the platform for fraudulent or malicious purposes.
• Not engage in any disruptive activities, including attempts to hack, harm, or disable any part of the website or app.
• Not post or share any unlawful, threatening, defamatory, or obscene content.
• Keep your login credentials confidential and not share your account details with any third party.
• Payment Terms: All payments made on the platform are processed via secure third-party payment gateways. Users are required to provide accurate and up-to-date payment information to complete transactions.
•Refund Policy: Payments for astrology consultations and services are generally non-refundable unless AstroGanesh determines that the service provided was not as per the agreed terms. Any disputes regarding services must be raised within 48 hours of the transaction.
•Bank Information: Users are responsible for ensuring that their payment details (such as bank account or credit card information) are accurate. AstroGanesh does not store full payment details but utilizes encryption to protect the information that is transmitted for transactions.
Users are prohibited from engaging in any activity that violates these Terms, including but not limited to:
•Sharing any offensive, derogatory, or illegal content.
•Impersonating another individual or entity. - Engaging in fraudulent activities.
• Attempting to manipulate or interfere with the platform's functionality.
Failure to comply with these obligations may result in account suspension or termination.
Users are strictly prohibited from posting or distributing any of the following content on the platform:
• Content that promotes violence, discrimination, hate speech, or harassment.
• Materials that infringe upon the intellectual property rights of others.
• Content that encourages illegal activities or violates any law.
• Viruses, malware, or any harmful software designed to disrupt or compromise systems.
• Breach of Terms: If you are found to be in violation of these Terms, AstroGanesh reserves the right to take immediate action, including suspending or permanently terminating your access to the platform.
• Termination by User: You can terminate your account at any time by deleting your profile or requesting account deletion. However, termination does not absolve you of any obligations (e.g., payments) incurred prior to termination.
• Termination by AstroGanesh: AstroGanesh may, at its discretion, terminate or suspend your account for breach of the Terms or engagement in prohibited activities such as fraudulent use, harassment of astrologers, or violation of platform rules.
• Personal Data: By using the platform, you consent to the collection and processing of personal data, such as your name, email address, date of birth, and payment information, in accordance with our [Privacy Policy].
• Cookies: You agree to our use of cookies and tracking technologies to enhance user experience and analytics.
• No Guarantees: The advice and predictions offered by astrologers on AstroGanesh are for entertainment and guidance purposes. We make no guarantees about the accuracy, reliability, or impact of astrological insights.
• Independent Astrologers: AstroGanesh is a platform that connects users with independent astrologers. We do not control or endorse the views of astrologers and shall not be held liable for the advice provided.
To the fullest extent permitted by law, AstroGanesh, its affiliates, directors, employees, or partners shall not be liable for any damages, including but not limited to:
• Loss of profits, revenue, or business opportunities.
• Emotional distress or psychological harm resulting from astrological consultations.
• Indirect, incidental, or consequential damages arising from the use of our services.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction (Please check with the client)], India.
• Responsibility for Content: Users are solely responsible for any content they create, upload, or share on the platform. AstroGanesh reserves the right to remove any content that violates these Terms or any applicable law.
• License to Use: By posting content on AstroGanesh, you grant us a worldwide, royalty-free, non-exclusive license to use, distribute, modify, and publicly display your content for purposes of operating and promoting the platform.
AstroGanesh reserves the right to modify, update, or change these Terms at any time. Users will be notified of significant changes via email or platform notifications. Your continued use of the platform following any updates to the Terms constitutes acceptance of the changes.
You agree to indemnify, defend, and hold harmless AstroGanesh, its officers, directors, employees, and affiliates from any claims, liabilities, damages, costs, or expenses (including attorney fees) arising out of:
• Your use or misuse of the platform.
• Your violation of these Terms or any applicable law.
• Your infringement of the rights of any third party.
•We take reasonable measures to ensure the security of your bank account and payment information. All transactions are encrypted using industry-standard protocols.
• However, AstroGanesh shall not be liable for any unauthorized transactions or breaches unless caused by our negligence.
By accessing AstroGanesh, you acknowledge and agree to the following:
•The astrological predictions and advice provided are not guaranteed to be accurate and should not be considered a substitute for professional advice.
• You are solely responsible for any decisions or actions taken based on astrological guidance.
AstroGanesh shall not be liable for any delay or failure in performing its obligations due to causes beyond its control, including but not limited to natural disasters, strikes, or governmental regulations.
If you have any questions or concerns regarding these Terms, please contact us at:
• Email: info@astroganesh.com